We deeply value your trust in our products and aim to deliver the highest quality. However, we understand that there might be instances where the product may not perform as expected or you may encounter compatibility issues. In such cases, we are here to support you, and if the issue persists, we stand by our commitment to offer a refund.
Our refund policy is universal and applies to all transactions made through either Cryptocurrency or Credit Card.
In the rare event that our digital keys don't function as promoted, or we're unable to rectify your problem, rest assured that we offer a fair refund policy.
The conditions for obtaining a full refund are:
We request you to acknowledge this policy while purchasing our products, and by doing so, you agree to comply with its terms and relinquish any rights to challenge or dispute it.
We don't bound our customers by a timeframe for claiming a refund. If your situation meets one of the above criteria, we're ready to initiate a refund even after a year from the purchase date. The refund process timing would be as follows:
In certain situations, promised refunds may be nullified:
We reserve the right to modify our refund policy as per evolving requirements and circumstances. We encourage our customers to frequently check this space for updates. If significant changes are made, we will inform you through our website, email, telegram, or any other medium we deem suitable. The "Last Updated" date at the start of the page will indicate the latest version of our policy.
We're here to assist you. If you have any questions or need clarification regarding our refund policy, please feel free to contact us.